Step 1: 24 Hour Emergency Contact 

Call SERVPRO of Mason City immediately, when water damages your home or commercial business. SERVPRO of Mason City, has a dedicated team of professionals with the expertise and equipment, to handle the largest (or smallest) damage from floods or leaks. Our team of highly trained professionals are available 24 hours a day, 7 days a week. We quickly respond and begin our restoration process. We work with your insurance agent and adjuster to ensure you receive the highest level of customer service. We'll explain every step of our process to you, and keep you informed on the progress each day.

Why SERVPRO of Mason City? Because we care. About you, and your property. 

We Answer the Phone Ready to Help
Call Today - (641) 424-3382

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mason City, Austin & Albert Lea has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment